About this policy
Bullet Labs operates itsbulletlabs.com. This policy explains how we handle information when you browse our website, contact us, or book a call. For questions or privacy requests, email info@itsbulletlabs.com.
Information we receive
When you contact us, we receive the information you share, such as your name, email address, company, project details, and correspondence. Booking information is processed to schedule and manage meetings. Our hosting and service providers may process technical information needed to deliver and protect the website, such as IP addresses, browser information, request times, and error logs.
How we use information
We use inquiry and booking information to respond to you, arrange meetings, discuss projects, and provide requested services. Technical information helps deliver, secure, and troubleshoot the website. Optional analytics helps us understand navigation and improve the experience. Where applicable law requires a legal basis, we rely on consent for optional analytics, pre-contract steps or contract performance for requested services, legitimate interests for security and routine business communications, and legal obligations where required.
Cookies.
Cookies are small text files stored on your device by your web browser when you visit a website. They allow information gathered on one page to be available on another, helping websites remember preferences and providing website owners with statistics about usage so the website can be improved.
Some cookies last until you close your browser. Others remain for a defined period, unless you delete them earlier.
Your web browser should allow you to delete cookies and prevent or limit their use.
Our website uses cookies and similar browser storage technologies, including those used by third-party services described below.
When you first visit our website, we ask whether you wish to allow optional analytics cookies. If you reject them, we do not load our analytics tools. We still store your preference in your browser so we can remember your choice.
Rejecting optional analytics does not prevent you from browsing our website. Blocking all cookies or browser storage may affect third-party features, such as booking, and prevent us from remembering your preferences.
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We use cookies and similar storage in the following ways:
To understand how you use our website and improve it, if you accept analytics.
To remember your cookie choice and whether we need to show the consent banner again.
Analytics is off by default. We load Microsoft Clarity and Google Analytics only after you accept analytics in our cookie banner. Clarity provides heatmaps and session recordings and may collect page visits, clicks, scrolling, device and browser information, and related usage data. We grant analytics consent only; advertising consent stays denied.
Service providers and external services
Providers may process information outside your country. Where applicable law requires safeguards for international transfers, those requirements apply to the relevant processing. Information may also be disclosed when required by law or necessary to protect legal rights.
Retention and security
We keep inquiry, booking, and business records for as long as needed for their purpose, ongoing client relationships, and applicable legal or accounting obligations. Provider retention periods depend on the service and its configuration. We use reasonable safeguards appropriate to the information, but no online service can guarantee absolute security.
Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
Your choices and rights
Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of your information, restrict or object to processing, withdraw consent, and complain to a relevant data protection authority. Email info@itsbulletlabs.com to make a request. We may need to verify your identity.
Our website is intended for businesses and people seeking professional services and is not directed at children. If you believe a child has shared personal information with us, please contact us.
Updates
We may update this policy when our website or practices change. The date above identifies the latest version.